Why are we so passionate about Empowered Care?
From Co-Founder Nathan Buckalew:
"Growing up with my sister, who has a disability, gave me a deep understanding of the challenges families face and the impact that compassionate care can have. Our bond showed me firsthand how quality support can transform lives—not just for individuals with disabilities, but for their loved ones as well.
That experience led to the creation of Empowered Care—a company built on the belief that every individual deserves respect, independence, and meaningful connection. Our mission is to provide personalized, high-quality care that empowers individuals to live life to the fullest.
We also recognize the vital role that family members play as caregivers. That’s why we advocate for financial compensation, allowing them to provide the best possible care for their loved ones without the added burden of financial stress. At Empowered Care, we are committed to supporting both caregivers and the individuals they serve, ensuring that every family has access to the resources and support they need."
From Co-Founder and Executive Director Sue Buckalew:
"I’m Sue Buckalew, co-founder of Empowered Care and proud mother of two. My journey into disability services began with my daughter Kristen, who was born with Trisomy 21 (Down Syndrome). Her diagnosis changed the course of my life—and ultimately became the reason this agency exists.
After leaving my career in pharmaceutical sales to care for Kristen full-time, our family relocated from California to Oregon in search of more sustainable living on a single income.
Over the years, Kristen faced a number of complex medical challenges, including a diagnosis of Type 1 Diabetes and, later, a rare condition known as Down Syndrome Regression caused by autoimmune encephalitis. Each of these milestones required a new level of advocacy, flexibility, and love.
When Kristen entered high school, we discovered Oregon’s K-Plan, which allowed families like ours to hire in-home support professionals. I became her full-time coordinator—hiring, training, scheduling, and managing more than 30 Direct Support Professionals (DSPs) and Personal Support Workers (PSWs) over the years. One of our first DSPs, Carly, stayed with us for over a decade and is still part of our extended family.
Through these experiences, I realized how powerful the right support can be—not only for individuals with disabilities, but for the entire family. I also saw how many other families were struggling to find caregivers who truly fit their needs.
With encouragement from friends, family, and especially my son Nathan—now my co-founder—we launched Empowered Care. After years of planning and preparation, we were officially licensed in April 2025.
At Empowered Care, our mission is simple: to help individuals with disabilities and their families find the compassionate, capable support they deserve. Because the right care changes everything”
Thanks for reading!
